Better reputation. More sales.
On autopilot.
Shopao answers your buyers' questions with the real information from your listing — and once they've bought, it protects your reputation by resolving their doubts before they open a claim. Your response rate goes up, your reputation stays green.
No credit card · Shopao never sends anything without your approval · Connect in 2 minutes.
The real problem
You answer fast and still lose sales.
A buyer who asks a question has already decided to buy something similar. What decides isn't always price — it's who answers better: with precision, with alternatives, with confidence. Every generic reply is a sale walking away without you ever knowing.
Regular autoresponders inform. Shopao sells.
No AI · Fixed replies
Your sales agent, always on.
Every question that reaches your store is a sales opportunity. Shopao makes sure you never miss one.
Your reputation, cared for after the sale
The agent looks after every order from the moment of payment. Before a problem shows up, it's already handled.
Preventive post-purchase message
As soon as the order is placed, the agent greets the buyer and opens the channel before any issue comes up.
Shipping questions resolved on their own
"When will it arrive?" The agent checks the real tracking status and replies in seconds, without you.
Claims escalated in time
Product issue, warranty, return. The agent detects it and lets you know before acting.
Connect in 2 minutes. Start selling from the first one.
Official Mercado Libre OAuth authorization. Your credentials never pass through our servers. Revoke access whenever you want, from your Mercado Libre account.
Start for freeThe difference between answering and selling
Most tools reply. Shopao closes the sale.
The buyer asks
“Does the Samsung A54 come in black, 128GB? Does it have a warranty?”
“Yes, it's available. You can buy it from the listing.”
“Hi! Yes, the black A54 128GB is $480,000. We also have the 256GB for $520,000 — same free shipping, double the storage. Both with a 12-month official warranty.”
Shopao knows your full catalog. When it makes sense, it includes alternatives that increase order value. You decide what to show and what not to.
Shopao knows when NOT to answer.
Keyword-based tools answer everything with no judgment. Shopao detects sensitive questions and escalates them to you before touching them.
Sensitive questions → straight to you
Warranty claims, exchange rates, special payments, damaged products. Shopao detects them and notifies you without replying.
Rules per listing
You configure which topics the agent answers and which it doesn't, product by product. A refurbished item has different rules than a new one.
Special conditions
Critical stock, clearance sales, compatibility questions about discontinued products. You define how the agent behaves in each case.
Connect. Configure. Sell.
Connect your Mercado Libre store
Official OAuth authorization. No passwords. No technical setup. Under 2 minutes.
Set up your profile once
Warranty, shipping, returns, tone. The agent uses them in every answer without you lifting a finger.
Approve with one click
Shopao generates. You decide. Or turn on auto-send for the hours you define.
What sellers who tried it first are saying
“I had a 61% response rate and got it up to 93% in the first month. My visibility on Mercado Libre improved on its own. I didn't change anything else.”
Matías R.
Electronics · Buenos Aires · ~120 sales/month
“What surprised me most is that the answers sounded like me. Not like a bot. I approve almost all of them without touching them.”
Carolina V.
Tech accessories · Córdoba · ~45 sales/month
“A buyer asked about the basic headphones and Shopao showed them the premium ones. The buyer chose the premium. I wouldn't have thought of that upsell in the moment.”
Sebastián M.
Gadgets & peripherals · Mendoza · ~85 sales/month
Try it free for 14 days. Pay once you're selling more.
No credit card · Cancel anytime · Live in 2 minutes
GoBots: USD 130/mo + USD 370 setup fee + annual contract. Shopao: from USD 39, no setup, no contract.
- 500 questions handled/month
- 24/7 automatic pre-sale answers
- Automatic post-sale follow-up
- AI-powered upsell
- Configurable auto-send hours
- Review dashboard
- Sensitive-question detection
- 2,500 questions handled/month
- Everything in Starter
- Custom rules per product
- Priority support
- Unlimited questions (fair use)
- Everything in Pro
- Personalized 1:1 onboarding
- Dedicated WhatsApp support
- Account manager
- Early access to new features
Your next question is your next sale.
Connect in 2 minutes. Your agent starts working today.
No credit card · No contract · Cancel anytime.
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